Rapid or After Hours Response to Emergencies
Rapid or After Hours Response to Emergencies
A rapid or after hours response is often required in emergencies to make a property safe or prevent further damage. Examples of such incidents include:
- serious roof leak or damage to the roof caused by a storm – SES may be required in some instances;
- flooding or serious flood and fire damage;
- burst water service or gas leak inside the property;
- blocked or broken toilet system;
- dangerous electrical fault;
- failure or breakdown of any essential services or appliances i.e., hot water, water, cooking, heating or laundering;
- compromised security of the building i.e., broken locks, windows, doors, an opening etc; or,
- dangerous property damage considered a public safety risk.
The decision to call the rapid response/after-hours contractor or emergency services is at the discretion of parish representative on site.
The role of rapid response/after-hours contractor is to make safe (remove or isolate any immediate threats to life and limb) and prevent further damage to property. It is not to affect any long-term repairs.
Contact Details
First Priority on 0417 690 336 or firstpriority@projectmg.com.au
| Other Numbers: | |
| Police, Fire, Ambulance (Life threatening emergency call triple zero) | 000 |
| For SES assistance call | 132 500 |
| Western Power | 13 13 51 |
| Gas Leak or Faults | 13 13 52 |
| Water Corporation | 13 13 75 |
| Crime Stoppers | 1800 333 000 |
| Dept of Fire & Emergency Services (DFES) | 9395 9300 |
| Fire and Emergency Services (FESA) | 1300 130 039 |
This Contact Guide can be printed and placed on notice boards as a handy reference.