A Sustainable
Path Forward

This month’s theme in the Messenger is sustainability which has given me an opportunity to reflect on what it means to Amana Living.

The fifth mark of mission involves striving to safeguard the integrity of creation and sustaining and renewing the life of the earth. For us, this encompasses being responsible custodians of our resources so we can continue delivering high-quality care to as many older people as possible – both now and in the future.

Ensuring long-term sustainability by strengthening our organisational stewardship is at the heart of Amana Living’s strategic direction. This involves undertaking a variety of initiatives, such as the rollout of our new care management platform, eCase, which will consolidate all resident and client information, currently spread across multiple platforms, into one central system. Going live in stages over the next few months, eCase will significantly streamline operations, reduce administrative costs, and give our staff immediate access to the information they need to deliver exceptional customer service. It will automate a number of manual processes giving our frontline staff additional time to spend with residents and clients.

Another initiative driving our sustainability is a collaborative procurement partnership with other aged care providers and our supply chain partner, SafeBridge. By purchasing essential care consumables—like wound dressings, gloves, masks, cleaning products, nutritional supplements, and continence aids—as a group, we’re able to access better prices and reduce waste. SafeBridge then delivers precisely what we need to each of our sites on a weekly basis, ensuring we have the right supplies, in the right place, at the right time.

Sustainability also means making the most of our human resources. All home care employees are contracted for a minimum number of hours, regardless of client visits. To ensure this time is well-utilised, we’ve invested in improving our scheduling systems. Better planning has reduced travel time and increased staff productivity - cutting costs while also lowering our environmental footprint through reduced fuel consumption. It has also improved staff satisfaction by reducing gaps between client visits.

Our commitment to sustainability extends to how we manage and maintain our physical spaces. We’re currently upgrading our facility management software, enabling us to make real-time decisions on property maintenance, asset repairs, and replacements. This improves efficiency, reduces delays, and ensures cost-effective asset management.

In our gardens and green spaces, we continue to prioritise eco-friendly practices. We’re installing water-efficient irrigation, using organic fertilisers, and planting native species that thrive with minimal water and upkeep. Resident input is also central to our planning - we carefully balance sustainability with the desire for colourful, shaded environments that bring joy and comfort to our community.

Wherever possible, we’re using sustainable building materials, integrating solar and energy efficient systems, and designing projects that respect the surrounding environment and climate conditions. These efforts are about more than just infrastructure - they represent our deep commitment to building a better, more resilient future for aged care in Western Australia.

At Amana Living, sustainability isn’t a standalone initiative - it’s woven into every part of our operations. By investing in smarter systems, efficient processes, and greener practices, we are ensuring that our organisation can continue to care for older people with compassion, dignity, and excellence for generations to come.